If a line on this site is wrong, send the line

Quick answer

Email editorial@reelboroughhouse.com with the page URL, the sentence that fails, and a link to the UKGC register or operator terms that show the accurate version. We will not argue taste on scores; we will fix a licence number, a surrendered account, or a welcome type that no longer matches the operator’s page.

What happens next

The desk checks the source you sent against the live register or terms.
If we agree, the page is edited and the “last checked” date is moved.
We do not publish a running log of every email. Material factual changes are the record.

What this is not

It is not a complaints scheme about an operator’s customer service, a KYC delay or a bonus decision. Those go to the operator, then to their Alternative Dispute Resolution body if the operator names one, then — for licence issues — toward the Commission. We cannot reverse a wager.

Account problems: contact the brand on your statement. Harm: GamCare or GAMSTOP.

Last updated 18 August 2026